Intel 3165 3165NGW 3165AC Dual Band Wireless AC Bluetooth4.0 Mini NGFF wifi card 802.11AC 3165 Wireless Wifi Card
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Intel 3165 3165NGW 3165AC Dual Band Wireless AC Bluetooth4.0 Mini NGFF wifi card 802.11AC 3165 Wireless Wifi Card
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Hope this helps. I genuinely hope the issue gets resolved without hassles and the unit works great. ð Please reach out for any issues and I'll always be there to assist you. ð this helps, please mark this as âAccepted Solutionâas it will help several otherswith the same issue to get it resolved without hassles . ð HDD, āļāļāļāđāļāļĢāļĨāđāļĨāļāļĢāđāļŠāļģāļŦāļĢāļąāļāļāļĢāļēāļāļīāļ, āļŦāļāđāļ§āļĒāļāļ§āļēāļĄāļāļģ, BIOS, āđāļāļĢāđāđāļ§āļāļĢāđ, Virtual Machine Monitor-VMN, āļāļāļāļāđāđāļ§āļĢāđāđāļāļĨāļāļāļāļĢāđāļĄ āđāļĨāļ°/āļŦāļĢāļ·āļāļĢāļ°āļāļāļāļāļīāļāļąāļāļīāļāļēāļĢ) āļŠāļģāļŦāļĢāļąāļāļāļ§āļēāļĄāđāļāđāļēāļāļąāļāđāļāđāļāļāļāļāļļāļāļŠāļĄāļāļąāļāļī āļāļąāļāļāđāļāļąāļāļāļēāļĢāļāļģāļāļēāļ, āļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļ āđāļĨāļ°āļāļĢāļ°āđāļĒāļāļāđāļāļ·āđāļāđ āļāļāļāļāļļāļāļŠāļĄāļāļąāļāļīāļāļĩāđāļāļēāļāđāļāļāļāđāļēāļāļāļąāļāđāļāļāļēāļĄāļāļēāļĢāļāļģāļŦāļāļāļāđāļēāļāļāļāļĢāļ°āļāļ
Disable Internet access. Unplug Ethernet cable and/or disable wireless. Keep disabled until told to re-enable. It takes about 2 hours to run. Please follow the option âTesting using HP PC Hardware Diagnostics (UEFI)â Uninstall each instance of Intel PROSet/Wireless Software and Intel Wireless Bluetooth that is present. When prompted, choose to "Discard Settings". Intel āļāļēāļāđāļāļĨāļĩāđāļĒāļāđāļāļĨāļāļ§āļāļāļĢāļāļĩāļ§āļīāļāļāļēāļĢāļāļĨāļīāļ āļāđāļāļĄāļđāļĨāļāļģāđāļāļēāļ° āđāļĨāļ°āļĢāļēāļĒāļāļģāļāļāļīāļāļēāļĒāļāļĨāļīāļāļ āļąāļāļāđāđāļāđāļāļĨāļāļāđāļ§āļĨāļēāđāļāļĒāđāļĄāđāļāđāļāļāđāļāđāļāđāļŦāđāļāļĢāļēāļāļĨāđāļ§āļāļŦāļāđāļē āļāđāļāļĄāļđāļĨāđāļāļāļĩāđāļāļĩāđāļĄāļĩāđāļŦāđāđāļāļ "āļāļēāļĄāļāļĩāđāđāļāđāļ" āđāļĨāļ° Intel āđāļĄāđāļŠāļēāļĄāļēāļĢāļāļĒāļ·āļāļĒāļąāļāļŦāļĢāļ·āļāļĢāļąāļāļāļĢāļ°āļāļąāļāđāļāđāļāļĒāđāļēāļāđāļāđāļāļĩāđāļĒāļ§āļāļąāļāļāļ§āļēāļĄāđāļāļĩāđāļĒāļāļāļĢāļāļāļāļāļāđāļāļĄāļđāļĨāļāļĩāđ āļĢāļ§āļĄāđāļāļāļķāļāļāļļāļāļŠāļĄāļāļąāļāļīāļāļāļāļāļĨāļīāļāļ āļąāļāļāđ āļāļ§āļēāļĄāļāļĢāđāļāļĄāļ§āļēāļāļāļģāļŦāļāđāļēāļĒ āļāļąāļāļāđāļāļąāđāļāļāļēāļĢāļāļģāļāļēāļ āļŦāļĢāļ·āļāļāļ§āļēāļĄāđāļāđāļēāļāļąāļāđāļāđāļāļāļāļāļĨāļīāļāļ āļąāļāļāđāļāļĩāđāļĢāļ°āļāļļ āđāļāļĢāļāļāļīāļāļāđāļāļāļąāļ§āđāļāļāļāļģāļŦāļāđāļēāļĒāļĢāļ°āļāļāļŠāļģāļŦāļĢāļąāļāļāđāļāļĄāļđāļĨāđāļāļīāđāļĄāđāļāļīāļĄāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĨāļīāļāļ āļąāļāļāđāļŦāļĢāļ·āļāļĢāļ°āļāļāđāļāļāļēāļ° Intel classifications are for general, educational and planning purposes only and consist of Export Control Classification Numbers (ECCN) and Harmonized Tariff Schedule (HTS) numbers. Any use made of Intel classifications are without recourse to Intel and shall not be construed as a representation or warranty regarding the proper ECCN or HTS. Your company as an importer and/or exporter is responsible for determining the correct classification of your transaction.Great effort and fabulous description of the issue before posting. Kudos to you on that score. ð You are a valued HP customer and it is paramount to assist you here. I take it as a privilege to share this platform with you. ð Intel āļĄāļĩāđāļ§āđāđāļāļ·āđāļāļāļļāļāļāļĢāļ°āļŠāļāļāđāđāļāđāļĢāļ·āđāļāļāļāļąāđāļ§āđāļ āļāļēāļĢāļĻāļķāļāļĐāļē āđāļĨāļ°āļāļēāļĢāļ§āļēāļāđāļāļāđāļāđāļēāļāļąāđāļ āđāļĨāļ°āļāļĢāļ°āļāļāļāļāđāļ§āļĒāļŦāļĄāļēāļĒāđāļĨāļ Export Control Classification Numbers (ECCN) āđāļĨāļ° Harmonized Tariff Schedule (HTS) āļāļēāļĢāđāļāđāļāļēāļāđāļāđ āļāļąāļāļāļĢāļ°āļāļāļāļāđāļ§āļĒāļāļēāļĢāļāļąāļāļāļĢāļ°āđāļ āļāļāļāļ Intel āļāļ°āđāļĄāđāđāļāđāļĢāļąāļāļāļēāļĢāļāļāļāđāļāļāļāļēāļ Intel āđāļĨāļ°āļāļ°āđāļĄāđāļāļđāļāļāļĩāļāļ§āļēāļĄāļ§āđāļēāđāļāđāļāļāļēāļĢāļĢāļąāļāļĢāļāļāļŦāļĢāļ·āļāļĢāļąāļāļāļĢāļ°āļāļąāļāđāļāļĩāđāļĒāļ§āļāļąāļ ECCN āļŦāļĢāļ·āļ HTS āļāļĩāđāļāļđāļāļāđāļāļ āļāļĢāļīāļĐāļąāļāļāļāļāļāļļāļāļāđāļāļāļĢāļąāļāļāļīāļāļāļāļāđāļāļāļēāļĢāļĢāļ°āļāļļāļāļēāļĢāļāļąāļāļāļĢāļ°āđāļ āļāļāļĩāđāļāļđāļāļāđāļāļāļāļāļāļāļļāļĢāļāļĢāļĢāļĄāļāļāļāļāļļāļ āđāļāļāļēāļāļ°āļāļĩāđāđāļāđāļāļāļđāđāļāļģāđāļāđāļēāđāļĨāļ°/āļŦāļĢāļ·āļāļāļđāđāļŠāđāļāļāļāļ Please provide the complete model# or product# of the unit and the operating system. I could not locate the computer model with this information. If the diagnostics pass please perform all the steps mentioned in this link for wireless connectivity issues: http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Common-fixes-for-wireless-connectivity... Have you tried this computer on a different network like a Wi-Fi hotspot or a library wireless network?
Good Day! Welcome to the HP forums.:) I understand that you require assistance regarding wireless connectivity issues which keeps dropping. The computer is also running slow. I will be a delighted to assist you. ð
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